Last Updated: 2023-08-25
At Zigmazol.com, we prioritize our customers’ satisfaction. We understand that sometimes things might not go as planned, and we’re here to help. Please read our Refund Policy carefully to understand the circumstances under which we provide refunds.
1. Design Work Refunds
- If you are not satisfied with our design work, we offer a 60% refund on design charges.
- In the event that we are unable to deliver the design project within the agreed-upon timeframe, you are eligible for a 60% refund on design charges.
2. No Refunds for Specific Services
- Backlinks: All charges related to backlinks are non-refundable.
- Domains: Purchases or renewals of domain names are non-refundable.
- Hosting: Charges for hosting services or their renewals are non-refundable.
3. Requesting a Refund
To request a refund, please contact our customer support team at [email@example.com] or visit [zigmazol.com/contact]. Provide all relevant details about your order and the reason for the refund request. Our team will review your request and get back to you as soon as possible.
4. Processing Refunds
Once your refund request is approved, the refund amount will be processed and credited back to your original mode of payment. Please allow up to [X days/weeks] for the refund to reflect in your account.
5. Changes to the Refund Policy
Zigmazol.com reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page. It is advisable to review this policy periodically to stay informed about our refund practices.
6. Contact Us
For any questions or concerns regarding this Refund Policy, please contact us at [firstname.lastname@example.org] or visit [zigmazol.com/contact].