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[contact-form-7 id="7f2da39" title="Footer Form"]
Cleaning Booking Software · WordPress
Capture website quote requests and phone enquiries, track each lead and keep your team’s follow-ups in one place. A cleaning booking system built around the day-to-day work of a cleaning business.
Less chasing. More clarity.
A contact form is only the beginning. Give your team a clear workflow for responding, quoting and confirming the next step.
01
Collect contact details, service needs and suburb information through your website, with a separate form for phone bookings.
02
Keep a booking status, call outcome, email stage and follow-up notes against the enquiry.
03
Assign lead handling responsibility and review the latest update before contacting the customer again.
A real working implementation
This screenshot shows the quote request form in use on the Carpet Cleaning Kings website in Australia.
A concise cleaning enquiry form helps customers explain what they need without completing a long application.
The form shown submits a request for your team to review. It does not promise instant availability, a confirmed appointment or automatic pricing. Those requirements can be scoped for your business.
Inside the booking workflow
Purpose-built controls for the journey from new lead to confirmed cleaning work.
01
Bring online requests and manually entered call bookings into the same administrative workflow.
02
Use stages including New, Confirmed, Request Quote, Need More Time, completed outcomes and Cancelled.
03
Record whether a call was answered, went unanswered or reached voicemail, along with the email follow-up stage.
04
Assign a lead handler and maintain dated notes so the next team member can see the latest conversation.
05
Find a booking, filter by status and use the available CSV export to support your reporting workflow.
06
The implementation includes calendar, follow-up, booking trend and staff analysis screens for operational review.
Practical use cases
A strong fit for owners who need a visible enquiry pipeline rather than another inbox.
01
Capture the requested service, suburb and job details, then follow up with the customer to confirm the quote and booking.
02
Adapt enquiry fields and workflow stages around your service mix, team roles and preferred booking process.
03
Keep staff updates and contact outcomes together as enquiry volume grows across your service areas.
The live example is an Australian cleaning business. We can assess deployment for cleaning companies in Sri Lanka, the UK, the USA and other markets, with forms, terminology, currency and workflow agreed for each implementation.
A connected customer journey
A clear sequence gives staff a next action without treating every enquiry as a confirmed booking.
A customer requests a quote online or your team records a call. Review the service, location and job details.
Call or email the customer, update the contact outcome and keep any quotation or access notes with the enquiry.
Move the record to the appropriate stage once the customer and your team agree the next step.
Review outstanding leads, staff activity and booking trends to improve your response process.
Implementation & support
A useful system starts with the details of your current booking process.
01
Map your services, enquiry sources, team responsibilities and existing WordPress website.
02
Agree form fields, status stages, staff access and notification requirements. Test with your team before launch.
03
Receive a guided handover and agree support, updates, backup responsibility and future changes.
Pricing is quoted after a requirements review. Your proposal separates setup, any custom development, hosting or third-party services and ongoing support. Payment collection, SMS, external CRM connections and calendar sync are assessed separately.
Questions before your demo
What to expect from the product and its setup.
The implementation shown runs inside WordPress, with customer-facing forms on the cleaning website and an administrative booking workflow for staff.
The demonstrated public form collects a quote request. Your team confirms the details. Live slot selection, availability rules and instant confirmation need a separate scope review.
The system includes email-related tools and contact outcome tracking. Sending rules, SMTP delivery, automation and any SMS provider are confirmed during implementation.
Yes. Request a guided walkthrough with Zigma Solutions. We will show the workflow, discuss your requirements and provide a written proposal.
Built from real cleaning operations
The screenshots on this page come from the actual Carpet Cleaning Kings implementation. Empty forms are shown to protect customer information.
Zigma Solutions provides the website and implementation support behind this product. Explore our Carpet Cleaning Kings project and Champion Facility Solutions project for relevant cleaning industry work. We support local and international business owners remotely from Sri Lanka.
