Privacy Policy

Last updated: 1 November 2026

Zigma Solutions (“we”, “us”) operates zigmazol.com and provides web design, website security and maintenance, SEO, AEO and GEO services to clients in the United Kingdom, Australia, the United States, Canada and Sri Lanka. This policy explains what personal information we collect, why, and the choices you have.

Who we are

Zigma Solutions, Polonnaruwa, Sri Lanka. Email: info@zigmazol.com · Phone/WhatsApp: +94 77 635 8202.

Information we collect

• Information you give us – name, email, phone, company, website URL and message details when you use our contact, audit, booking or newsletter forms, or contact us by email or WhatsApp.
• Client project information – website access, hosting or CMS logins and business information you share so we can deliver services. We use these only for the agreed work.
• Payment information – payments are processed by our payment providers (such as PayHere). We do not store full card details.
• Usage data – pages visited, device, browser and approximate location collected through Google Analytics/Site Kit and cookies.
• Security logs – IP addresses and request data recorded by our firewall (Wordfence) to protect the site from attacks.

How we use your information

• To reply to enquiries, prepare quotes and deliver free audits.
• To provide, maintain and secure our clients’ websites.
• To send invoices and service updates.
• To send our newsletter, only if you subscribe – you can unsubscribe at any time.
• To improve our website and protect it from fraud and abuse.

We do not sell your personal information. Where the UK GDPR applies, our legal bases are your consent, performance of a contract, and our legitimate interests in running and securing our business.

Sharing

We share data only with service providers that help us operate – hosting (Hostinger), email delivery, analytics (Google), payment processing and security tools – or when required by law. These providers may store data outside your country; we choose reputable providers with appropriate safeguards.

Cookies

We use essential cookies to run the site and analytics cookies to understand how it is used. You can block or delete cookies in your browser settings.

How long we keep data

Enquiries are kept for up to 24 months; client and invoice records for as long as required for accounting and legal purposes. Website access credentials are removed when a project or maintenance plan ends.

Your rights

Depending on where you live (including under the UK GDPR, Canada’s PIPEDA, the Australian Privacy Act and US state laws), you may request access to, correction of, or deletion of your personal information, or object to certain uses. Email info@zigmazol.com and we will respond within 30 days. You may also complain to your local data protection authority.

Security

We protect data with SSL encryption, a web application firewall, access controls and regular updates. No system is perfectly secure, but we act quickly and will notify affected people where required.

Changes

We may update this policy; the date above shows the latest version.