WordPress Maintenance & Support

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Zigma Solutions • Sri Lanka & international

WordPress Maintenance & Support

WordPress maintenance and support for business owners who need a reliable website after launch. Zigma helps manage updates, backups, routine checks and technical fixes with a clear scope and practical communication.

What the service includes

Updates & compatibility

Review WordPress, theme and plugin updates. Use backups and staging where available, then check key functions after changes.

Backup & restore readiness

Review your backup schedule, storage and restore process. Agree which website files and data need protection and how long backups should be retained.

Security maintenance

Review user access, security plugin settings and common configuration risks. No website can be guaranteed hack-proof, but sensible maintenance reduces avoidable exposure.

Forms & checkout checks

Check important enquiry and purchase journeys. Investigate broken forms, plugin conflicts and other issues that interrupt customer actions.

Performance & uptime review

Review available monitoring and identify speed or availability concerns. Hosting capacity and third-party services are considered alongside website configuration.

Content changes & support

Agree an allowance for routine content edits, troubleshooting and reporting. Larger development work is quoted separately before implementation.

A clear scope before work begins

We start by understanding your business, current website and priorities. You receive a proposed scope, required access and fee before implementation. After the work, we check the agreed functions and explain what has changed. Ongoing support can be discussed separately.

Work directly with Isuru at Zigma Solutions. Our website, SEO and campaign experience helps connect the technical setup with the customer journey. We use your real business details and keep account ownership with you.

Frequently asked questions

Can you maintain a website someone else built?

Yes. We begin with an audit to understand the platform, hosting, licences and current issues before recommending a maintenance scope.

Are paid plugin licences included?

This depends on the plan and existing licences. Renewals, hosting charges and third-party subscriptions are explained separately in your quote.

Is emergency recovery included?

Response times and emergency work depend on the agreed plan. Malware cleanup and major rebuilds may require a separate assessment.

Tell us what you need

Share your website address, goals and a short summary. Do not send passwords or security codes.

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